Tips for managing your little family's home
I bought a maid and a gardener. They came once and then they left.
The maid and the gardener don't actually live at the house. They come when needed (as you enter the game), do their work and then they leave. They will come back once every hour. They prefer to work during the day, so you won't see them at night.
Help! There's a wrapper/sock on the floor and nobody will pick it up, no matter how many times I drop them on it.
For wrappers: this usually means 1 of 2 things: Either the trash can is full or your little people "think" that something is blocking their path to the trash can. To tell the difference, look at the message in the player feedback area (the blue area above the Action/Status bar). When you drop a family member on the wrapper, the feedback area will either say that the trash is full, or there will be no feedback/message and the little person will choose another activity and walk off.
If the trash is full, drop one of your little people at the trash can to take out the trash. If the trash is not full, your little person "thinks" there's something blocking a clear path to the trash can. Try moving furniture or other decor items that could be perceived as "blocking" your little person's path and have them try to pick up the wrapper again. If they still fail, continue moving things our of their way until they are able to place the wrapper into the trash.
For socks: Drop a family member on the sock and look at their Action line. If it says "Picking up a sock" and then quickly changes to something else and the little person walks away, then your little person "thinks" there's something blocking their path to the washer (or to the sock pile in the bathroom if you don't yet have a washer). Try moving furniture or other decor items that could be perceived as "blocking" your little persons path and have them try to pick up the sock again. Continue moving things our of their way until they are able to take the sock where it needs to go.
How do I fix the house/hire workers to fix the house?
To fix the house, tap “Store” and then “Home Renovation” to see which rooms are available to fix. After you make your purchase, a team of workers will arrive at the home to complete the renovation. Additional rooms become available as your family progresses to the 5th generation, at which point all rooms will be unlocked.
Can I sell the furniture and other decor items that I no longer want?
Yes! Open the Decor tray, then drag the furniture you want to sell to the area outside the front gate. Green colored text will come up above the item and will tell you the price you will get for it. Example: Sell for 22. If you're happy with that price, then drop the item. It will disappear and the coins will be added to the family bank. Don't expect to get the full price of the item. If you decide not to sell it, then don't drop it, instead put the item back into the house or in your decor tray. Once it is sold, you cannot retrieve the item but you can repurchase it from the store.